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Refund Policy

We aim to keep billing transparent and fair for all users.

Eligibility for Refunds

Refund requests for subscription charges must be raised within 7 days from the billing date.

Refunds may not apply where services have been substantially consumed or where abuse is detected.

How to Request a Refund

Send your request to billing@nyaysahay.org with your registered email, transaction reference, and reason for refund.

Our team typically reviews and responds within 5-7 business days.

Processing Timelines

Approved refunds are initiated to the original payment method.

Actual credit timelines depend on your bank or payment provider and may vary.